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Field Impact Notice - IPMX-P40F-W1-LED Automated PTZ Functions

Updated 1 min read

Issue Summary

The Time Task and Schedule Task functions are not activating properly in the latest firmware for the IPMX-P40F-W1-LED. As a result, the camera may fail to return to a preset position after being manually moved.

 

Impact & Status

Affected cameras will require a firmware update to resolve this issue. Our firmware engineering team is investigating the problem and is actively working on a release to address the problem. An updated firmware version will be provided once available.


 

Still stuck?

Our support team answers by email. It helps to have these ready:

Model numberSerial numberFirmware or app versionWhat you have tried