We have identified an issue affecting a small number of our customers that is causing the IC View Pro mobile application for iOS to crash when attempting to open the app.
You may subscribe to this article for real-time updates using the FOLLOW button or check back periodically as new information becomes available.
Update 10/24/2025
This issue is now marked as resolved with the recent update pushed to the App Store. You may need to reinstall the application after the update if the crashing continues
Still stuck?
Our support team answers by email. It helps to have these ready:
Model numberSerial numberFirmware or app versionWhat you have tried
