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Field Impact Notice - IC Home App Play Store

Updated 1 min read

Summary

The IC Home app may not appear in the Google Play Store on some Android devices. We’re currently investigating.

As IC Realtime continues transitioning to our next-generation platform with IC Home 2.0 and IC View Pro, some legacy applications may have limited compatibility with newer Android versions.

In the meantime, IC Home can still be installed using the options below.

On some newer Android devices, you may see an error stating the app was built for an older version of Android. If that occurs, you can install the app using the APK file linked below. You may need to enable permission to install apps from outside the Play Store.

 

Download IC Home (Play Store)
https://play.google.com/store/apps/details?id=com.icrealtime.dash&pcampaignid=web_share

 

Download APK (Manual Install)
https://icr-eb-bucket.s3.us-east-1.amazonaws.com/storage/downloads/ICHOME_V1.8.1_105013.R.20240510.apk

Still stuck?

Our support team answers by email. It helps to have these ready:

Model numberSerial numberFirmware or app versionWhat you have tried