IC View+ / IC View Pro - Start Here

Use this article to find the correct IC View+ or IC View Pro guide based on what you need to do. IC View+ and IC View Pro refer to the same mobile app. Some articles may use the older name and some may use the newer name, but they are part of the same app support path.

Table of contents

1. Set up your account and add/share devices
2. View, search, and save footage
3. Configure notifications, alerts, and app features
4. Developer and third-party integration
5. Troubleshooting

Set up your account and add/share devices

Use this section when setting up the mobile app for the first time, adding a recorder, camera, or supported device, or sharing device access with another user. These guides cover the main account and device setup paths, including creating/signing into an account, adding devices, and sharing access without requiring multiple users to share the same login.

• IC View Pro - Account System
• IC View Pro - Adding Devices
• ICView+ Creating and Sharing an NVR With Device Card

View, search, and save footage

Use this section after devices have been added and you need to view live cameras, search playback, save clips, export footage, or review downloaded video.

• IC View Pro - Live View
• IC View Pro - Playback
• IC View Pro - Exporting Footage

Configure notifications, alerts, and app features

Use this section when the app is already connected and you need to adjust notifications, alert behavior, two-way talk, favorites, or other app features.

• IC View+ Push Notifications
• Setting Up Alerts During Specific Hours on Our Mobile App
• Alarm Contact Push Notifications
• Two-Way Talk
• Creating and Editing a Favorites Group

Developer and third-party integration

Use this section for developer or third-party integration workflows that need to open IC View+ from an external app or system. Most customers will not need this guide for normal app use.

• Deep Link URL for IC View+

Troubleshooting

Use this section when IC View+ is already configured but something isn't working as expected. These guides cover common issues and how to troubleshoot them.

• Why am I not receiving push notifications in IC View Pro?