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Managing the Device List in IC Secure Mobile

Applies to IC Secure Updated 3 min read

IC Secure device management allows users to add, edit, organize, and remove cameras and servers from the mobile app. These tools help keep the device list organized as systems grow.

 

Device List

The device list shows the cameras and servers added to the app.

 

Item Description
Device Name The friendly name assigned to the device, or the default name pulled from the device.
Status Indicator Shows the current device status, such as online, offline, or connection error.
Thumbnail Preview Shows a recent snapshot or live preview from the camera.
Connection Type Shows whether the device is connected through an IC Secure server, direct IP connection, or LAN discovery.

 

Adding Devices

Tap the Add Device button or + icon to add a new camera or server.

See Adding Your First Device to IC Secure Mobile for detailed instructions on each connection method.

 

Editing a Device

To update an existing device:

  1. Open the device list.
  2. Select the device you want to edit.
  3. Tap Edit, or long-press the device and select Edit.
  4. Update the fields as needed.
    1. See table below for field descriptions
  5. Tap Save to apply the changes.

 

Field Description
Name A descriptive name for the device, such as Warehouse Cam 3 or Front Gate Server.
Address / Port The device connection address and port. Update this if the device address changed or the network configuration was updated.
Credentials The username and password used to connect to the device.

 

Removing a Device

To remove a device from the app:

  1. Open the device list.
  2. Select the device you want to remove.
  3. Tap Edit, or long-press the device and select Delete.
  4. Confirm the removal.

Removing a device from IC Secure only removes it from the mobile app’s device list. It does not delete the camera or server, change its configuration, or remove it from the network. The device can be added again later.

 

Favorites

Favorites allow frequently used cameras to appear in a dedicated area for quicker access.

To add a camera to Favorites, tap the Star icon next to the device or long-press the device and select Add to Favorites. To remove a favorite, tap the Star icon again or select Remove from Favorites.

Favorites are useful for larger systems where users only need quick access to certain cameras.

 

Sorting and Organizing

For systems with many devices, IC Secure provides tools to help organize the device list.

Option Description
Sort by Name Sorts devices alphabetically for easier lookup.
Sort by Status Groups devices by status, such as online or offline.
Group by Server Groups cameras under the IC Secure server they belong to.
Search Filters the device list by name or IP address.

 

Tips

Use clear names that reference the camera’s physical location, such as Building A - East Entrance instead of Camera 7.

Review the device list periodically and remove devices that are no longer used. If a camera appears offline but is powered on, edit the device and save it again to trigger a new connection attempt.

Still stuck?

Our support team answers by email. It helps to have these ready:

Model numberSerial numberFirmware or app versionWhat you have tried