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Setup Record Scheduler

Updated 2 min read

Is there no recorded footage available to watch on your recorder? Or is it missing motion detection or IVS recordings? This is a sign of the record scheduler not setup properly, and this guide will show you how to get it working.

General recordings are not saving

HDD Manager - ensure that the 'status' of the drives read 'Normal' as seen below:

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Motion Detection events are not recording

  • the Schedule settings in the picture below are configured for continuous recording and motion detection recording:

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Selecting the 'All' button highlighted in the picture above applies the period settings to all days of the week and helps make the process simpler.

 

The Record settings in the picture below are set to record the Main Stream when an event occurs:

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Motion Detection has three separate menus that affect recording: Period, Region and Record Channel.image.png

 

The period setup menu is just like the schedule setting above and the color denotes the time period that an event will trigger a recording (the picture below is configured to record any event that occurs 24/7).

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The region setup menu is where you would mark specific areas of the footage to be tracked (NOTE: The colored in squares are going to be motion tracked, the image below has the entire view of the camera tracked).mceclip2.png

 

The record channel setup menu shows a list of channels and in order to function correctly, the current channel must match the record channel in the same way shown below.recordchannel.pngPicture_2.png

Still stuck?

Our support team answers by email. It helps to have these ready:

Model numberSerial numberFirmware or app versionWhat you have tried