IPEG-B20F/ B40F-IRW1/ IPFX-B20V-IRW2/ IPFX-B40V-IRW2
To perform the factory reset function, make sure the device is powered then press and hold the reset button for at least 15-20 seconds. The camera will reboot when the factory reset is successful.
Still stuck?
Our support team answers by email. It helps to have these ready:
Model numberSerial numberFirmware or app versionWhat you have tried