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IC Now Pro - Server installation

Applies to IC Now Pro Updated 3 min read

Table of Contents

 

Introduction

IC Now Pro is a central management solution that provides monitoring, control, and management of video surveillance systems across multiple locations from a centralized interface. It enables users to view live or recorded video feeds, configure cameras, manage storage, and analyze video data with various AI events for security or operational insights.

 

The system consists of two main components:

01. IC Now Pro Services Console – Installed on the server.

02. Client Software – Used to connect to the server, available as:

  • IC Now Pro Desktop (for Windows PCs)
  • IC Now Pro Mobile (for iOS/Android devices)

Perpetual Licenses are required and can be purchased depending on the use case and scale.

 

System Requirements

  IC Now Pro Server
Recommended Minimum Operating System
CPU

Intel Xeon Silver 4214, 16MB cache

AMD EPYC 7252, 32MB cache

Intel Xeon E-2224, 8MB cache

AMD EPYC 3251, 16MB cache

  • Windows Server 2019 Standard
  • Windows Server 2022 Standard
  • Windows 10 20H2 Pro
  • Windows 11 21H2 Pro

RAM 16 GB 8 GB
Network 4x 1Gbps NIC 2x 1Gbps NIC
Storage 1 TB, 500 GB available for IC Now Pro services console 1 TB, 500 GB available for IC Now Pro services console
Disk Type SSD, SATA-III 6Gbps, hot swap HDD, 7200 RPM, SATA-III 6Gbps
Video channels 2,000 256

 

Server Installation

This step assumes you have server hardware meeting the minimum specifications as noted in the above system requirements.

 

Download the IC Now Pro Server Installation executable and copy it to a USB flash drive. Plug the USB drive into the desired server. Run the installation executable. If your server does not have at least 16GB of RAM you will be prompted with the following message:

ICNowPro_Server_MinRam.jpg

NOTE: It is recommended to install the IC Now Pro Services Console on its own SSD/HDD as opposed to the same physical disk as the operating system. The reason for this is features like face & license plate recognition require higher disk I/O performance.

 

01. Read and Accept the EULA

02. Select your installation options. Typically, choose 'Main' instead of 'Sub' for the installation.

ICNowPro_Server_InstallOptions.jpg

If your server has only 8GB of RAM (instead of the recommended 16GB+available), you cannot install the 'Object Search' component on the same physical system as the IC Now Pro Services Console & it will have to be run on another PC. 

ICNowPro_Server_8GBwarning.jpg

Depending on your server hardware the installation process could take up to 15 minutes.

 

03. Once the installation is complete, the configuration wizard will allow to set the NIC mode, select the broadcast IP address, WAN mode, & set the stream acquisition network priority.

ICNowPro_Server_ConfigWiz.jpg

 

04. The final screen will allow you to change the TLS version from 1.2 to 1.1 or 1.0 respectively, but it is recommended to leave the default option of TLS 1.2 selected to maintain the highest level of security.

ICNowPro_Server_ConfigWiz02.jpg

 

05. After the the finish button is selected the services will open and the components of the IC Now Pro Services Console will begin to come online.

ICNowPro_Server_Services.jpg

 

After the services have all come online the next step is to install the IC Now Pro desktop client on another windows PC to begin user and device setup.

Still stuck?

Our support team answers by email. It helps to have these ready:

Model numberSerial numberFirmware or app versionWhat you have tried